![]() ![]() ![]() Then spent over an hour online with Dell doing the same shit before getting authorization to return it. Tried alternate power supply etc to no avail. Got up the next morning and noticed the battery was dropping and not charging despite being plugged in. When it did I spent the first day checking it out and then loading/transferring/installing software on it. Ordered a New and then waited several weeks anxiously for it to arrive. When I saw the specs of the latest crop of Dell XPS machines (and begrudgingly willing to spend the money) I jumped at the chance to upgrade. I’ve had it since 2018 and it’s been wonderful! 4k screen etc… it’s got a few issues mostly with the USB-C dock … and a bit with bluetooth…but… ![]() I have an old XPS 15 I bought used/reconditioned via Woot a 9550 about circa 2016 I think. I may not have shared my horrendous experience the last couple of months after ordering a new XPS 15 laptop from Dell. ![]()
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